Latest news
Update! How to AA20: Self-serve booking with automatic 20% refunds on aa.com and mobile app »
Retirees and their eligible travelers can self-serve both revenue and award tickets through aa.com or the American Airlines mobile app at full price and automatically receive their 20% refund within 48 hours.
3Q24 State of the Airline is Oct 25 — check out our financial results »
On Oct. 25, CEO Robert Isom hosted the quarterly State of the Airline (SOTA) event to review the company’s first-quarter financial results, provide company updates and answer team members’ questions.
Single sign-on (SSO) gets an upgrade »
Starting Oct. 22, you’ll notice a new look when you log in to the Retiree Site via single sign-on (SSO) using your AA ID and password.
Jetwire »
Jetwire - Friday, November 29, 2024 - How to AA20: Self-serve booking with automatic 20% refunds on aa.com and mobile app, Ciao Italia! More service on the way for summer 2025, Brisbane beckons and Rio revels with new DFW service, Boarding technology expands, Partnering to expand access to aviation careers, Building a better LAX: New T4 concourse marks construction milestone, Double the new service to Barbados, New aircraft join the fleet, Coming soon: streamlined security for AAdvantage members, Happy 40th birthday to American Eagle!, American hosts HBCU tech hackathon, American lands spot on Conde Nast Traveller's Bright Ideas in Travel, Save the dates
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Phone: 1-844-543-5747
Tell Me Why
Want to learn more about the "why" behind the decisions at American Airlines? Be sure to subscribe to the Tell Me Why podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company. Available now on Spotify, iTunes or Google Play.
Update my information
Update your personal contact information, Federal W-4 form, 401(k) beneficiary, change your password or password reset questions, online access to your W-2 statement. Update now »
Employee store - Deals & Discounts
Shop American Airlines branded merchandise.
New online store »
Special offers on travel, services, electronics, merchandise and more.
Deals & Discounts »
Pay information
Former U.S. and Canada-based team members can view historical paycheck information for up to 36 months after leaving the company. Here's how:
U.S.-based team members
All workgroups: Pay Portal
Canada-based team members
- April 9, 2021 and later: Current payroll system
- Prior to April 9, 2021: ePost
Employment & salary verification
The Work Number quickly provides automated proof of your employment and salary information. Learn More »