Latest news
Setting up automatic reimbursements and direct deposit at Fidelity »
One of the conveniences of your retiree health reimbursement arrangement is that you can use the credits to pay for Medicare and COBRA premiums.
RHRA access made easier with our move to Fidelity Investments »
Effective Jan. 1, 2024, Fidelity Investments began providing the administrative services for active team members’ spending accounts.
Non-rev travel is better with AAdvantage »
AAdvantage members are some of American’s most loyal customers, and that includes you and your eligible travelers. Retirees who are AAdvantage members can even enjoy some of the same benefits that revenue customers enjoy when traveling as a non-rev, including priority check-in and earlier boarding.
Jetwire »
Jetwire - Friday, April 26, 2024 - Record revenue and leading operational performance to start 2024, New Travel Guide coming soon, Brazil eVisa requirement deferred until April 2025, Prov(o)ing the best network with new routes, Happy 98th birthday American!, Customers will fly in style this summer, AMC is in the books and the winners are …, Scholarships for next generation of aviation maintenance professionals, Save the dates
Need help from the Team Member Service Center?
Open a case or review my case »
Phone: 1-844-543-5747
Tell Me Why
Want to learn more about the "why" behind the decisions at American Airlines? Be sure to subscribe to the Tell Me Why podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company. Available now on Spotify, iTunes or Google Play.
Update my information
Update your personal contact information, Federal W-4 form, 401(k) beneficiary, change your password or password reset questions, online access to your W-2 statement. Update now »
Employee store - Deals & Discounts
Shop American Airlines branded merchandise.
New online store »
Special offers on travel, services, electronics, merchandise and more.
Deals & Discounts »
Pay information
Former U.S. and Canada-based team members can view historical paycheck information for up to 36 months after leaving the company. Here's how:
U.S.-based team members
All workgroups: Pay Portal
Canada-based team members
- April 9, 2021 and later: Current payroll system
- Prior to April 9, 2021: ePost
Employment & salary verification
The Work Number quickly provides automated proof of your employment and salary information. Learn More »